If your Citi ® credit card has been stolen, lost, damaged or was never received, contact your card issuer for a replacement card. Reward coupons may be redeemed by the Primary Member toward purchases of most merchandise through the front-end registers at Costco warehouses throughout the United States only. The Reward will be mailed to you approximately 2 months before your renewal date in a Renewal Statement. It's driving me crazy! Unfortunately, reward certificates will not be replaced if lost or stolen. Variable penalty APR is up to 29.99% and applies if you pay late or your payment is returned. Do I get both the Costco Anywhere VISA Card CITI and Executive Membership Rebates? Official website for Costsco Wholesale. Costco Cash Rewards from Citi are distributed annually with your February credit card billing statement. Saved by Your Review Channel Me. As a Citi ® customer, you have an option to log in to your online account and securely request a replacement card. Costco members who have a Costco Anywhere Visa® Card can earn cash back throughout the year by purchasing goods and services using the card. I recently switched my monthly statements to paperless. Costco Reward Certificate or Cash Back NEVER DO THIS you will lose money. You will be prompted to review recent transactions for any suspicious activity as part of the process. Primary and Affiliate Members receive one free Household Card for anyone over the age of 18 and living at the same address. Annual 2% Reward certificate for Executive Members is sent by Costco at membership renewal. I just received a Costco City Visa reward certificate amount of $358.14 in the email. The breakdown of the cash back rewards cardholders can earn is as follows: 4% cash back on gasoline purchases (for the first $7000 per year, 1% thereafter) Costco Rewards and Cash Back Mistakes Everyone Makes Shopping. Let us know how it went. If you've signed up for paperless statements, you'll receive it via email instead. Call the credit card company and tell them. *Costco Anywhere Visa ® Card by Citi Pricing Details. Shop by departments, or search for specific item(s). Use their Live Chat. If you have issues with your reward certificate, I recommend you to ask Citi Visa directly via website. Reward certificates will not be replaced if lost or stolen. I've lost my Costco rebate reward check. Nearly all companies will replace it free of charge, I would imagine Costco would do the same. Reward coupons will be mailed with membership renewal notices. They'll stop payment on the old one and send you a new one. If you need to replace your reward, you may do so by logging in to your online Citi account here: www.citicards.com. Reward certificates may not be redeemed for cash. The standard variable APR for cash advances is %. Report lost or stolen cards to any Costco membership counter immediately, or call 1-800-774-2678. 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